skip_previous play_arrow skip_next
00:00 00:00
playlist_play chevron_left
  • cover play_arrow

    Atlantic 195 Atlantic 195


Santander customers unable to make payments due to technical problem

todayMay 15, 2021 5

share close

Santander customers unable to make payments due to ‘technical problem’

Santander has apologised for a “technical problem” which has been affecting its services for several hours.

Consumer organisation Which? said some people had reported not being able to make payments online or buy food at the supermarket on Saturday.

The bank has advised customers they can access cash from other banks’ ATMs.

It tweeted: “We’re sorry that a technical problem is affecting our services, our teams are working hard to fix it.

“You can access cash from other banks’ ATMs. Please check back here for further updates.”

Gareth Shaw, head of money at Which?, said: “These technical issues will be causing stress for many Santander customers – with people reporting that they have been unable to make online payments or in some cases purchase food in their local supermarket.

“Customers can incur fines, penalties and fees when they’re not able to access their finances, so the bank must offer compensation to all those who have been impacted in this way.

“These problems demonstrate why it is vital that banks invest to ensure their systems are up to the task of protecting their customers’ accounts and maintaining the services they rely on.”

Published: by Radio NewsHub

Written by: Holiday Radio News Team

Rate it

Previous post


Thousands of Rangers fans take to streets to celebrate title win

Rangers fans have gathered in the centre of Glasgow after their club lifted their first Scottish Premiership trophy in a decade. Fans sang and danced in George Square after Steven Gerrard’s side defeated Aberdeen 4-0 at Ibrox on the day they collected the silverware. The celebrations come despite warnings against gathering due to rising Covid-19 cases in Glasgow. The fans in George Square were fringed by around two dozen police […]

todayMay 15, 2021 9

Post comments (0)

Leave a reply

Your email address will not be published. Required fields are marked *